Legal
Privacy Policy
How we collect, use and protect your personal information.
Last updated: 1 October 2026
01Who we are
BlacFX Markets Ltd (registration number 2026-00418), Suite 100, 1 Example Street, London, EC1A 1AA, United Kingdom, is the data controller for personal information collected through this website and our services.
02Information we collect
- Contact details: name, email address, phone number and country.
- Identity and verification documents: passport or ID card, proof of address, and source of funds information.
- Financial information: payment method details, deposits, withdrawals and trading activity.
- Technical data: IP address, browser type, device information and pages visited.
- Communications: messages you send us, and call recordings where permitted by law.
03How we use your information
- To open and manage your account and provide our services.
- To verify your identity and meet anti-money-laundering obligations.
- To respond to enquiries and provide customer support.
- To send service updates and, with your consent, marketing about our products.
- To improve our website, detect fraud and keep our systems secure.
05How long we keep it
We keep account and transaction records for at least five years after our relationship ends, to meet legal and regulatory requirements. Enquiries that do not lead to an account are deleted after 24 months.
06Security
We protect your information with encryption, access controls and regular security reviews. No online system is completely secure, so please keep your login details private.
07Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, to withdraw consent to marketing at any time, and to complain to your local data protection authority.
Questions about this policy? Contact us at privacy@blacfx.com.